References

To access and read the articles and reports below go to the HTML Reference List for the Management Brief in the BPIR.com members area.

1. Roberts, T., (2006), Coaching managers through their conflicts, Management Services, Vol. 49, Iss. 4, pp 16-18, Institute of Management Services, Staffordshire.
2. Dreachslin, J. L., Kiddy, D., (2006), From Conflict to Consensus: Managing Competing Interests in Your Organization, Healthcare Executive, Vol. 21, Iss. 6, pp 9-14, Health Administration Press, Chicago.
3. Callanan, G. A., Perri, D. F., (2006), Teaching Conflict Management Using a Scenario-Based Approach, Journal of Education for Business, Vol. 81, Iss. 3, pp 131-139, Heldref Publications, Washington.
4. Bacal, R., (2004), Organizational Conflict – The Good, the Bad, and the Ugly, The Journal for Quality and Participation, Vol. 27, Iss. 2, pp 21-22, Association for Quality and Participation, Cincinnati.
5. Mahoney, C., (2006), Despot check, Financial Management, pp 53-54, Chartered Institute of Management Accountants, London.
6. Fitzgerald, M., (2006), The office bully, Administrative Assistant’s Update, p 1-2, Carswell Publishing, Scarborough.
7. Ramsey, R. D., (2005), Interpersonal conflicts, SuperVision, Vol. 66, Iss. 4, pp 14-17, National Research Bureau, Burlington.
8. Day, C., (2006), What’s in a word?, Works Management, Vol. 59, Iss. 7, pp 11-12, Findlay Publications Limited, Horton Kirby.
9. Poyner, E., (2006), Managing disciplinary matters, NZ Business, Vol. 20, Iss. 8, p 18, Adrenalin Publishing Ltd., Auckland.
10. Guffey, C. J., Helms, M. M., (2001), Effective employee discipline: A case of the Internal Revenue Service, Public Personnel Management, Vol. 30, Iss. 1, pp 111-128, International Public Management Association for Human Resources, Alexandria.
11. McCarthy, J., (2006), Unfair dismissal, Management Services, Vol. 49, Iss. 2, pp 16-17, Institute of Management Services, Staffordshire.
12. DePree Jr., C. M., Jude, R. K., (2006), Who’s Reading Your Office E-Mail? Is That Legal?, Strategic Finance, Vol. 87, Iss.10, pp 44-47.
13. Mollica, K., (2005), Stay Above the Fray, HR Magazine, Vol. 50, Iss. 4, pp 111-116, Society for Human Resource Management, Alexandria.
14. Anonymous, (2005), Conflict Resolution Strategies, Partner’s Report, Vol. 05, Iss. 08, pp 8-9, Institute of Management & Administration, New York.
15. Edelman, A., (2006), Take Your Feet Out Of Your Mouth: Avoiding The Most Common Managerial Communication Pitfalls, Business Credit, Vol. 108, Iss. 8, pp 57, National Association of Credit Management, Columbia.
16. Anonymous, (2005), Bullying amongst managers rockets as organisations fail to take action, Management Services, Vol. 49, Iss. 4, pp 12-13, Institute of Management Services, Staffordshire.
17. Liddle, D., Coke, T., (2006, December, 07), Mediation Works: An investigation into the benefits and applications of workplace mediation, www.tcmsolutions.co.uk/news/attachments/Mediation_Works.pdf, Total Conflict Management, The Centre for Workplace Mediation, London.
18. Verschoor, C.C., (2004), Unethical Workplace Is Still With Us, Strategic Finance, Vol. 85, Iss. 10, p 15, Montvale.
19. Vu, U., (2004), Employees resistant to any form of computer video monitoring, Canadian HR Reporter, Vol. 17, Iss. 5, p 2, Carswell Publishing, Scarborough, Ontario.
20. Hodgkiss, K., (2005), I didn’t get where I am today, Credit Management, pp 42-43, Institute of Credit Management Ltd., Oakham.
21. Day, C., (2006), Moneybags and misconduct - using anonymous evidence, Credit Management, pp 38-39, Institute of Credit Management Ltd., Oakham.
22. Onley, D. S., (2005), Technology Gives Big Brother Capability, HR Magazine, Vol. 50, Iss. 7, pp 99-102, Society for Human Resource Management, Alexandria.
23. Guffey, C. J., Helms, M. M., (2001), Effective employee discipline: A case of the Internal Revenue Service, Public Personnel Management, Vol. 30, Iss. 1, pp 111-128, International Public Management Association for Human Resources, Alexandria.

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