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Management Brief Reports

Do you develop succession plans for management positions?

	No
	Rarely
	Sometimes
	Usually
	Always
	Always, and approach is reviewed for effectiveness

Do you monitor and improve workplace health, safety and ergonomic factors?

	No
	Rarely
	Sometimes
	Regularly
	Regularly and approach is reviewed for effectiveness

Are your policy and strategy decisions based upon a thorough analysis of data and information?

	No
	Rarely
	Sometimes
	Usually
	Always
	Always, and approach is reviewed for effectiveness

Do your senior leaders make themselves accessible to employees and listen to what they have to say?

	Never
	Occasionally
	Usually
	At all times
	At all times and approach reviewed for effectiveness

Do you ensure that your people develop the skills and capabilities to exploit and use new technology

	No
	Rarely
	Sometimes
	Frequently
	Always
	Always and approach is reviewed for effectiveness

Management Brief Reports

Customer Loyalty

Customer loyalty refers to the tendency of customers to stay with a certain business or product brand over another when seeking to meet a particular need.
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Diversity Planning

Diversity Planning is associated with the development, management, and valuing of a workforce whose diversity characteristics include demographics, race, culture, age, disability, family situation, or sexual orientation / gender.
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Flexible Work Arrangements

Flexible work arrangements provide the opportunity for flexibility in determining when, where, or how work is done. Possible options include telecommuting, job sharing, part time work, compressed work weeks, and flexible leave.
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