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Employee Suggestion Schemes |
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Page 6 of 7
Summary
Employee suggestion schemes can be described as formalised mechanisms which encourage employees to contribute constructive ideas for improving the organisation in which they work. The overall aim of these schemes is to gather, analyse, and implement ideas in order to create results that have a positive impact on the business and or deliver new value to customers.
Some useful ideas to consider in designing any idea generation system include:
- Develop a culture of idea generation and collection whereby new ideas, creative solutions and opportunities for improvement are welcomed by supervisors and managers.
- Use creative means for developing suggestions, and where necessary training staff in idea generation and problem solving techniques.
- Encourage employees to put forward ideas about 'anything'.
- Provide a range of mechanisms to collect ideas that will suit a diverse workforce and clearly communicate to the workforce the process involved.
- Establish a team to evaluate and administer ideas.
- Thank all employees providing ideas and suggestions and keep them informed of the status of their suggestion.
- Evaluate all ideas. This may involve the development of specific criteria that each suggestion must meet if it is to be implemented. A selection and prioritisation matrix is a helpful evaluation and short-listing tool.
- Implement as many suggestions as possible and where able involve employees in the implementation of their ideas.
- Communicate successes to the workforce and promote the positive benefits achieved by the organisation from employee ideas.
- Reward staff for their ideas and the implementation of their suggestions.
- Periodically review the idea generation, assessment and implementation strategies that your organisation has in place.
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